Terms and Conditions
Last updated: November 2025
1. Introduction
Welcome to NapocaRent. These terms and conditions govern your use of our car rental services in Cluj-Napoca and surrounding areas. By using our services, you accept these terms in full.
2. Eligibility
To rent a vehicle from NapocaRent, you must be at least 21 years old and hold a valid driving license for at least one year. Certain vehicle categories may require a minimum age of 25 years.
3. Reservations and Payments
Reservations can be made online or by phone. An initial payment may be required to confirm your reservation. Displayed prices include VAT and are valid for the period specified at the time of booking.
4. Insurance and Liability
All our vehicles are covered by liability and comprehensive insurance. Additional insurance options are available at booking. The customer is responsible for any damage caused to the vehicle during the rental period, according to the insurance policy terms.
5. Vehicle Return
The vehicle must be returned to the specified location and date in the rental agreement. Late returns may incur additional charges. The vehicle must be returned with the same fuel level as at pickup.
📝 Note: This is a preliminary version of the terms and conditions. The complete and detailed text will be added soon.